School of Administrative Science

Requirements

This certificate is designed to enhance the knowledge and leadership skills of administrators and staff organizations responsible (or potentially responsible) for provision of Emergency Medical Services. All of New Jersey’s mobile healthcare resources should be prepared to respond to crisis events, as well as the everyday needs of their communities.

This is an 18-credit, 6-course, off-campus, certificate program. Students take three specialized studies courses, and three elective courses.

Specialized Studies

• PADM4553    Found. of Emergency Serv Admin
• PADM4554    Quality Improvement for EMS
• PADM4555    Public Policy/Politics in EMS

Electives

• PADM4516    Personnel Mgmt Emergency Comm.
• PHIL2255    Business Ethics
• PADM4545    Effect Risk Comm for Ldrshp
• PADM4506    Domestic Preparedness for Catastrophic Emergencies
• PADM4512    Safety and Emergency Administration

PADM 4553  Foundations of Emergency Medical Service Admin.
This course will introduce the basic management components of an Emergency Services System.  Topics of discussion will include:  planning, budgeting & revenue sources, scheduling, team building, problem solving & communication, quality improvement, customer service, managing clinical matters, continuing education, medical control, managing a communication center, the role & impact of regulations, community involvement, developing a culture of excellence.

PADM 4554 Quality Improvement for the Emergency Medical Service Community
Developing a comprehensive ongoing program of quality improvement for EMS organizations is a challenge to administrators.  During this course, students will be introduced to both quantitative and qualitative methods of developing and implementing programs that utilize meaningful date & performance measurement, staff participation, and quality benchmarking in the context of EMS provision.

PADM 4555  Public Policy & Politics in Emergency Medical Services
Public policy and politics impact EMS delivery on many levels.  Discussion and course work will examine: how public policies are developed; how EMS organizations can initiate or become involved in the policy/political process; and the administrative or operational impact of recently adopted (or proposed) federal, state, and local policies.

Elective Courses:

Personnel Management for Emergency Services Community, Business Ethics, Effective Risk Communications for Emergency Service Leadership, Domestic Preparedness for Catastrophic Emergencies, and Safety & Emergency Administration.